If you want to visit the SASSA office to apply for a SASSA grant, appeal against rejection, or re-applying then you must know their office timing. So we recommend you to visit their offices at the right time to avoid rush and other issues as well.
Here we have composed a whole list of SASSA offices’ operating hours for this month. You can go through this article and read all the information you require regarding the SASSA office Schedule.
SASSA Office Timing and Schedule for 2024
Here is the accurate office timing and schedule of SASSA offices in 2024.
Extended working hours and days for selective branches
The usual timing of SASSA offices is from 7:30 to 4:30 but in selective branches they have increased the working hours due to high workload. The new office timing for those selective areas branches is 7:00 to 5:00. A new added hour will help more people to resolve their problems.
Moreover due to the high workload and thousands of applications each week, in some branches, SASSA has called off weekend holidays too. So their offices will be open on Saturday too between 8:00 to 12:00 hours every week.
SASSA Office Public Holidays for 2024
SASSA offices would be thoroughly open according to the above-mentioned table except during public holidays. Here is the list of public holidays when SASSA offices will be off.
Note: Remember if any public holiday lies on Sunday then next Monday will be counted as a public holiday according to the Public Holidays Act (Act No 36 of 1994).
How to Visit the SASSA Office in Person?
1. Find the nearest office
By clicking on this link find the nearest SASSA office from your SASSA offices near me.
2. Check operating hours
Now before leaving for the office check the working hours of your office branch from the above table or you can contact SASSA through a call to ask for office timing details.
3. Collect required documents: Gather all the required documents which include,
- South African ID card
- Resident evidence
- Proof of income source (if have)
- Bank statements
4. Plan your visit wisely
Plan your visit wisely to avoid rush and other issues. Avoid weekends because of the high possibility of more crowds.
5. Transport and parking
Plan your transport and park your vehicle in the parking place.
6. Arrive at the Office
Arrive early at the office and follow the instructions and guidelines of the staff. Follow the queue.
7. Interact with Staff
Go to the reception table and interact softly with the staff because they already are tense due to the higher workload. Tell them all of your problems and purpose. Give them the requested documents for the procedure.
8. Complete procedure
Don’t be careless and complete all the procedures carefully. Listen to all the follow-up steps carefully.
9. Provide Feedback
After you have completed the procedure don’t forget to provide feedback so they can appreciate or improve support staff.
10. Departure
While leaving make sure to gather all of your documents.
How to Avoid Rush During SASSA Office Visits?
Here are some tips to avoid rushing during your SASSA office visits.
Go Early: Try to go as early as possible to avoid rush because typically offices are very less crowded early in the morning.
Avoid Peak Days: Try your best to visit the office during weekdays and avoid weekends as they are busy days.
Check Working Hours: Before visiting the SASSA office check the details of working hours or contact SASSA on their toll-free number to ask them.
Prepare Required Documents: To avoid delay and multiple visits prepare all the required documents like ID card, source of income, bank statements, and resident evidence.
Plan Transportation: Choose less traffic routes or plan the transportation timing if using public transport.
Utilize Online Services: If you have a good understanding then try to complete more and more processes online like submitting documents, verifying personal details, and adding bank details online through online services offered by SASSA.
Bring Refreshments: Keep water and snacks with you to remain hydrated and energetic because the process might wait for you for a long.
Be Patient and Flexible: Don’t be hard on staff and be patient and flexible while waiting for the processes to complete.
Consider Appointment: If possible schedule an appointment first and then visit the SASSA office so you get timely assistance.
FAQs
Conclusion
SASSA offices are open from Monday to Friday and beneficiaries can visit them during office hours. The office hour timing is from 7:30 to 4:30. Try to go early in the morning so you are not struck in rush. If any government holiday comes between then offices will be closed. If you want to know the location of your nearest SASSA office then you can do it by using the SASSA office locator tool available on the SASSA official website. You can also contact SASSA through their phone number.