Checking your SASSA grant status is crucial as it provides you real insight about your grant. SASSA status tells you whether you are eligible candidate to receive relief grant or not. So keeping yourself aware of SRD status check will definitely help you manage your financial chores effectively.
There might be multiple resources of checking your status for grant but finding a reliable method can be challenging for everyone. So here in this article we will give you all the valuable and reliable information, sources and methods to not only check your SASSA status but also other SASSA related queries. This complete guide will include,
Understanding SASSA status:
All the SASSA status-related queries like status approved, status pending, status declined, etc.
Using Third-party precautions: We will tell you why using a third party for checking SASSA status can be misleading and why you should prioritize official channels.
Tracking SASSA payments schedule in 2024: Being aware of the grant paydays will save you a lot of energy and effort, so we will tell you how you can track your payment dates in September 2024.
Addressing SASSA application status-related issues: All the SASSA application-related issues, their solution, and other common issues you might face.
Methods of checking SASSA status: Brief you about the multiple, effort-saving methods to check your SASSA status effectively. This will cover all the online and offline methods.
Important reminders for September 2024:
Most importantly guide you with a few effective tips that will help you in 2024 regarding the SASSA grant.
So the first step while you are trying to conduct the SASSA application status is to be aware of specific required information. Here is the main list of all the information that you might require and you should be aware of while conducting the SASSA application status,
Application Status: Tracking the application status is essential for both the new and the old recipients as this status provides all the details about the delay or the approval of your grant. It will tell whether you are an eligible candidate or not and tell you about missing specific details (i.e. banking details etc).
Payment status: Payment status briefs you about the expected dates of payment when you can expect your payment to be deposited into your account. It also involves asking you about choosing disbursement methods like bank deposit, post office collection, etc. Any change or delay in payment days also comes under this category.
Appeal Status: All the applications are not approved based on certain criteria SASSA status check appeal declines or rejects many applications too. So you have the option of appealing. This section tells you about the progress of your appealed applications, the expected response date, and any additional information required.
Grant Information: Being updated with all the necessary information of the SASSA granting system is essential so grant information will keep you updated about all important information. It might include a delay in payments or an increment in payment amount.
Official Channels for SASSA Status Checks (September 2024):
Many online sources claim for SASSA status check but we recommend you prioritize the official channels for SASSA status check. Because all the official channels come under the direct custody of SASSA and they are secure and authentic. All the third-party websites claim that status checks are not that secure and can’t be trusted fully.
Here are the official channels through which we prioritize users to check their SASSA status,
- SASSA Website: The official SASSA website (https://sassastatuscheckup.co.za/)
This is the official website to check your status; it provides all the details about this granting program. Still, it doesn’t have any dedicated section for status checks but still you can check your application status through different channels mentioned on the official website to get aware of your situation.
- SASSA Toll-Free Number
You can also call on SASSA’s official toll-free number which is (0800 60 10 11). Here you can contact with official representative and ask them to reveal your SASSA status. The call picker representative will ask you about your ID number and other necessary details.
Resources for Staying Informed About SASSA (September 2024)
- SASSA Social Media:
SASSA has an official Facebook page and tweeter handle. Applicants and follow SASSA there and get updated about all the new information posted there. Here is the link to their Facebook ([https://www.facebook.com/groups/822403988298151/](https://www.facebook.
- News and Media Sources:
Several news channels have dedicated sections about granting schemes and some newspapers and journal articles too which provide information about the SASSA grants. So following these channels will keep you updated on SASSA grants and policies
- Community Organizations:
The local community and NGOs that are working with these granting programs have all the essential details and updates about the SASSA program. They will guide you through any problem so contacting them will surely help all applicants. Following their godliness will help you too.
Tracking Your SASSA Payment Schedule for the Rest of 2024:
Knowing the payment dates will help all the beneficiaries greatly in managing their finances and time but the problem is that the SASSA official website doesn’t announce the dates every year. So the payment dates of the grant are uncertain. They only announce them on time which makes it difficult for beneficiaries to manage. But here is the solution to all this mess, you can follow these below-given strategies to already predict and know the payment dates.
1. Monitor SASSA Social Media:
As we have mentioned earlier you can’t easily get updates on the SASSA granting program just by following them on social media. They have an official Facebook as well as a Twitter handle. So follow them on social media when they break the news of payment you will benefit.
2. News and Media Reports:
News and articles are the main sources of getting updated about SASSA. Many news channels have dedicated sections or shows of these types about granting programs. Moreover, they also publish it in the news, so you can keep yourself updated on news via newspaper articles and TV shows.
3. Contact SASSA:
SASSA has tool toll-free contact number which is (0800 60 10 11). Here you can contact with official representative and ask them to reveal tour SASSA status and payment dates. The call picker representative will ask you about your ID number and other necessary details that you should keep in your hand.
Table summarizing the anticipated payment dates for the remaining months of 2024 (subject to change):
| Grant Month | Older Persons Grant | Disability Grant | Children’s Grant |
|---|---|---|---|
| January 2024 | 03/01/2024 | 04/01/2024 | 05/01/2024 |
| February 2024 | 02/02/2024 | 05/02/2024 | 06/02/2024 |
| March 2024 | 05/03/2024 | 06/03/2024 | 07/03/2024 |
| April 2024 | 03/04/2024 | 04/04/2024 | 05/04/2024 |
| May 2024 | 03/05/2024 | 06/05/2024 | 07/05/2024 |
| June 2024 | 02/06/2024 | 05/06/2024 | 06/06/2024 |
| July 2024 | 04/07/2024 | 05/07/2024 | 06/07/2024 |
| August 2024 | 02/08/2024 | 03/08/2024 | 04/08/2024 |
| September 2024 | 05/09/2024 | 06/09/2024 | 07/09/2024 |
| October 2024 | 03/10/2024 | 04/10/2024 | 05/10/2024 |
| November 2024 | 02/11/2024 | 03/11/2024 | 06/11/2024 |
| December 2024 | 01/12/2024 | 04/12/2024 | 05/12/2024 |
| January 2025 | 03/01/2025 | 06/01/2025 | 07/01/2025 |
| February 2025 | 04/02/2025 | 05/02/2025 | 06/02/2025 |
| March 2025 | 04/03/2025 | 05/03/2025 | 06/03/2025 |
Understanding Your SASSA Application Status and Common Issues:
There are several terms used whenever you apply for an SASSA status check so to know the meanings of all these terms you can easily navigate the problem and solve it. These terms are very confusing for applicants and they don’t understand them so here is the guide to understanding all those terminologies,
- Awaiting Processing
When the applicant applies for an SASSA grant the status shows the term “Awaiting processing” . This term means that SASSA has received your application and they are processing it and reviewing it. They might inform you about the approval or rejection of your application in fewer days.
- Incomplete Information
If the term “incomplete information” shows on your status it confirms that you have put in some information that is wrong or incomplete. SASSA mentions the missing details and you can easily recover this error by putting in the missing details mentioned. Or if not mentioned then you can contact SASSA through call or by visiting their offices physically.
- Application Rejected
“Application rejection” term refers to the rejection of your grant application. It means that you can’t receive grant payment. The reason for this error can be your ineligibility, misleading information, or incomplete documentation. Now you can appeal against your rejection.
How to check your SASSA Status
There are several ways through which you can check your SASSA status and we have stated all the official ones here,
- SASSA Toll-Free Number: SASSA toll-free contact number is (0800 60 10 11). You can contact their official representative and ask them about SASSA details. The call picker representative will ask you about your ID number and other necessary document details.
- SASSA Local Office: SASSA has local offices in every city and to check your status offline you can visit their offices during office times don’t forget to keep your ID card and another necessary document with you.
- SASSA official website: The SASSA official website unfortunately doesn’t have a dedicated section for status checks which is why many users got confused. But we think they might introduce this feature on their website soon. So keep yourself updated regarding their website update by visiting them.
Important Reminders for 2024
Beware of Scams: There are lots of scammers active, trying to scam beneficiaries on the name of SASSA. But be aware of all those scams. SASSA will never call or message you to ask your banking details, PIN or other sensitive information. So if you sense any suspicious activity contact SASSA immediately.
Keep Your Information Updated: The SASSA official website provides the facility of updating your information (i.e. home address, name, residency or banking details, etc). So in case of any change in uploaded information, you must update all the details in your application by visiting the SASSA official website or Calling their number. This simple process will prevent any delay and communication issues regarding your grant money.
Manage Your Grant Wisely: SASSA grant money is to meet the necessary needs of your home so use it wisely. In case SASSA reported your misusing grant they might decline your grant status. So we recommend you to use the grant effectively. You can get help from budgeting tools for better utilization of grants.
Stay informed and engaged: SASSA takes a review every 3 months of giving grants so keep yourself updated on all the grant information through official channels (like Twitter and Facebook). Keeping yourself updated will help you a lot.
Possible Application Statuses
Here are possible application statuses users can tackle while checking the SASSA application status,
Completed Application:
A completed application means you have provided all the details needed and no further step from your side is required. Now SASSA will review the application and decide whether to approve your application for a grant or not.
Declined status:
Declined status means your grant application has been rejected. Decline status shows that you don’t meet the eligibility criteria for the SASSA grant.
SASSA status pending:
It means SASSA has received your application and they are taking their time to review your details once they are done with it, they will inform you about their final decision.
SASSA Identity Failed verification:
This error of Identity failed verification comes when SASSA is unable to verify your details with the record. It might be because mistakenly you have put the wrong information in.
Pending bank details:
SASSA grant money will be deposited into your bank account so that is why you needed to put in the right details. This status means that your payment is allotted but bank details and payment method from your side have not been selected until now. So provide the payment method to receive your grant.
Reapplication in Progress:
After each 3 months you need to re-apply for the continues receipt of payments so this status shows that you have not re-applied for the grant.
Understanding “Period” Statuses
Period statuses are those which refer to the status of your SASSA application for the specific months.
Pending Period: This status means that your application is still pending this month and it is under review. Your status has not been approved yet for this month.
Approved period: This status means that your application for this specific month has been approved and you can receive your payment on the payday. Check out the payday section to see your dates. It might be empty in some cases which means the process of payment is not begun yet.
Declined Period: Declined period means your payment status for this month has been canceled and you wouldn’t be able to receive your payments.
Canceled: This means your grant has been canceled by SASSA but we recommend you reapply or appeal the status.
Things to remember
Here are some things to remember about the SASSA granting process,
- It is only for those people who are unemployed or which has great financial hardships.
- R350 grant was announced during COVID-19 days to relieve people and make their lives easier and then later on extended.
SASSA SRD Appeal Process (if Application Rejected)
SASSA provides the facility of appealing their decision on your status so if your application is rejected and they are saying you are not eligible for a grant then you can appeal against their
decision too. You can file an appeal against your application status within 90 days of rejection. Here is the process of appealing for SASSA SRD,
- Appeal window: The Independent Tribunal for Social Assistance Appeals (ITSAA) gives you the facility of appealing against SASSA rejection within 90 days. You can apply an appeal within this time limit to ITSAA.
- Appeal Submission: The process is simple, go to the official website of SASSA and navigate the section “Click Here to File an Appeal”. Click on this link to continue the process.
- Enter ID: Now enter your South African ID card number here.
- Pin verification: Also enter the registered phone number where you will receive a one-time password. Copy that code and enter it too.
- Select Appeal Month: You can specifically appeal for the month whose payment has been canceled by the SASSA. Don’t forget separate appeals are required for every month.
- Attach document: They would ask you about the past six months banking details and proof of residence. Attach all these documents according to requirementss and carefully.
- Appeal Reasoning: Now state the proper and authentic reason for your appeal that can convince ITSAA.
- Submission: Now last step is to click on the submission button and your application will be submitted with the attached documents.
Outcome
Independent Tribunal for Social Assistance Appeals ITSAA has the power to overturn the SASSA decision and make your rejected application legit so wait for their concluded decision. If ITSAA accepts your appeal then you would be able to receive grant payments.
Update Your Contact Details for the SASSA R350 Grant
If you want to change your contact updates then here is the guide to assist you with this,
1. Visit the official website: Follow this link to get the SASSA official website [https://srd.sassa.gov.za/sc19/contact](https://srd.sassa.gov.za/sc19/contact).
2. Enter verification details: Now the next step is to enter your verification details. Verification details include your 13-digit national identity card and your application number assigned by SASSA.
3. Double-check and verify: Double-check your verification identity to prevent any error and then click on the verify button to verify your details.
4. Update Contact Information: Now click on update your contact information and then verify your email address.
5. Select reason: Now select the reason why you’re changing your contact information.
6. OTP verification: The new updated number that you have entered would have received a one-time password or simply OTP. Now copy that OTP and enter it to verify your new phone number.
7. Confirmation: After this process, you will receive a confirmation message stating that from now you will receive all the new SASSA updates and messages on the new number.
Important Reminder
Fill in all your contact information carefully and accurately to get future updates regarding the SASSA grant program.
Update Bank Details for SASSA Grant (South African ID Holders)
SASSA grant payments will be deposited into the bank accounts so having a valid bank account is very important. Here we have compiled a comprehensive guide to assist you in regard of updating Your SASSA bank details for a grant.
1. Visit SASSA official website: The first step is always to visit the SASSA official website on your browser or simply click on this link [https://srd.sassa.gov.za/](https://srd.sassa.gov.za/).
2. Locate the Update Section: Now scroll down the home page and locate the update section.
3. Click South African ID holder: Click on the “South African ID card Holder” button to continue.
4. Initiate Update: Now click on initiate update to go to the update page directly.
5. Enter details: Now you will find a link labeled “How do I update my banking details?”. Click on this link and then enter your ID card number and phone number if required.
6. Link Verification: You will receive a verification link on your mobile click on the link to verify and continue the process.
7. Access updates form: After verification, you will get access to the update form.
8. Submit information: After accessing the update form next step is to carefully update all the banking details required.
9. Wait for approval: Now that you have entered the entire details next step is to wait for the SASSA team to review it and approve it. It might take some time.
Important reminder:
Always double-check the information you put (i.e. phone number, bank account number, etc) because in a bad case, you wouldn’t receive any grant from SASSA.
Recovering SASSA Payments for September 2024
There are several misconceptions found in SASSA applicants about recovering SASSA payments for a specific month but here it is all to solve them.
Payment Schedule: SASSA has a clear schedule of payment release. They typically release the dates of next month’s payment at the end of every month. Payment dates for September will be released at the end of September.
Confirmation Required: For confirming your payment it is essential to check out your message of SASSA grant approval before you go to collect your payment.
Collection Methods: There are three main payment methods for collecting your grant described on the official website of SASSA, so you can check their website to learn more about that.
2024 SASSA SRD R350 Grant Eligibility Criteria
SASSA has certain Eligibility criteria for grants, not everyone can get grant money. Here is the breakdown of their Eligibility criteria for the SRD R350 Grant in 2024.
Residency and Documentation
Ø Only South African residents can benefit from this grant.
Ø The Refugees living in South Africa with proper documents can also apply for a grant.
Age limit
Ø Only people aged 18 to 60 can apply for this grant.
Financial means
Ø Peoples with less than R624 monthly income
Ø The unemployed persons with no other source of income
Ø Those who struggle to have basic needs
Ø Not receiving any other grant like UIF or applied
Ø Moreover those who have not received any stipend from NSFAS
Ø And lastly having insufficient assets to support family finances
Employment and Education
Ø Those who have not recently rejected any job opportunity offered.
Ø And those who have rejected Higher Education opportunities.
Housing
Ø Applicant not living in a government-funded apartment or house.
Criminal History
Ø Had not been under custody for any crime allegation and has a clear crime history.
Reminder: Please keep in mind that all these are general eligibility criteria and that can change too in any month. So better is to directly contract SASSA or visit their official website to know more deeply and accurately about it.
SASSA Status Approved But No SMS Received?
Your SASSA grant payment has been approved but still you have not received any SMS or confirmation message yet then it might be because of the following stated problems,
Incorrect Contact Details: Go and review your SASSA application again to see whether the phone number you entered is right or not.
Typographical Error: Sometimes any typographical error may occur which causes incontinence so check it again to confirm it.
Limited Funds: SASSA may have run short of the funds and that’s why they are delaying the payments and not sending the message to you. So wait for some days if you have put in the right phone number for a few days.
Phone Network Issues: You might have weak signals in your area that’s why messages have been lost and not received on your mobile phone
System Failure: In very rare cases SASSA might have some issues in their system and due to the system failure you have not received your message yet.
Troubleshooting Steps
Here are the steps to troubleshoot this problem.
- Wait a Few Days: The best solution is to wait for a few days until to receive a message from SASSA if there any problem is from their side.
- Contact Your Bank: You can contact your bank too to check your bank balance and grant money details.
- Verify Phone Details with SASSA: Go to the SASSA official website review your application and update your contact details there again or you may call SASSA for this problem.
Need Further Assistance?
If still you are facing this problem after trying all these steps then follow these two methods,
Call SASSA Helpline
The first option is to contact them online by calling them on their toll-free number 0800 601 011 and ask them about your problem. Another option might be contracting SASSA support through their official website or Gmail and explaining your problem. They will reply with a solution soon.
Visit SASSA Office:
Now if you still have not received any assistance from SASSA support online then go and visit the SASSA office near you by yourself. Ask them about your problem and seek a solution. It might resolve your problem.
Reminder: Always remember to keep your contact details updated and accurate to prevent any misunderstanding. This way SASSA will be able to approach you timely through notifications, phone calls, and messages and you can receive your grant on time.
Additional Resources:
Contacting SASSA for Assistance
SASSA has multiple modes for assisting applicants so here are the details of all those methods through which you can contact SASSA for assistance relating to grant matters.
Phone call number
You can call SASSA through their office phone number 0800 601 011. The recipient officer will pick up the call and you can ask about the information you are looking for.
Whatsapp:
SASSA also provides the facility of WhatsApp contact. You can message them on their Whatsapp number 082 046 8553 and inquire about the problem you are facing.
Email:
SASSA has an active support team at Gmail too which provides the answer to your email queries. So you can contact and state your problem to them through this mail [email protected].
In-Person Support:
SASSA has several offices in each city so if you want personal support then you can visit any SASSA office near your residence and seek help. Prefer face to face in personal support if you have issues dealing with documents.
SASSA Office Operating Hours
If you want to visit SASSA offices for physicals then you must follow this timetable,
- Opening Time: 07:30 AM to 08:00 AM (Mon-Fri)
- Closing Time: 04:30 PM to 05:00 PM (Mon-Fri)
Reminder: Always remember to check out the SASSA official website through this link (https://www.sassa.gov.za/SitePages/HomePage.aspx) before any action regarding your application because the information may vary and you will get every bit of updated info on their official channel. Moreover, you can contact them on their Phone number too if not comfortable with their website information.
SASSA Status Check FAQs (Frequently Asked Questions)
Here is the list of answers to frequently asked questions by applicants. You can go through this section to clear all doubts in your mind.
1. How can I check my SASSA application status?
- SASSA Website: The official SASSA website (https://sassastatuscheckup.co.za/)
This is the official website to check your status; it provides all the details about this granting program. Still, it doesn’t have any dedicated section for status checks but still you can check your application status through different channels mentioned on the official website to get aware of your situation.
- SASSA Toll-Free Number
You can also call on SASSA’s official toll-free number which is (0800 60 10 11). Here you can contact with official representative and ask them to reveal your SASSA status. The call picker representative will ask you about your ID number and other necessary details.
2. What information do I need to check my SASSA status online?
Here is the list of information you need to check your SASSA status online,
1) South African ID number
2) Application ID number
3) Active phone number
3. What does “Approved” mean on my SASSA status check?
This status means that your application has been approved and you can receive your payment on the payday. Check out the payday section to see your dates. It might be empty in some cases which means the process of payment is not begun yet.
4. What does “Pending” mean on my SASSA status check?
It means SASSA has received your application and they are taking their time to review your details once they are done with it, they will inform you about their final decision.
5. What does “Rejected” mean on my SASSA status check?
“Application rejection” term refers to the rejection of your grant application. It means that you can’t receive grant payment. The reason for this error can be your ineligibility, misleading information, or incomplete documentation. Now you can appeal against your rejection.
6. How long does it take to get a response on my SASSA application?
Usually, it takes some time and may vary so we recommend you to check your status periodically each day.
7. What if I haven’t received an SMS notification after my application is approved?
It may be due to several reasons, so we recommend you to re-check your contact details and if they are fine then contact SASSA through their official website or phone number.
8. Where can I collect my SASSA grant after approval?
You can collect your SASSA grant through your bank and also from these places,
- Post Office
- Pick n Pay Stores
- Designated Retail Stores
9. Can I check my SASSA status check on someone else’s behalf?
Checking your SASSA status on someone others behalf is not recommended because of security reasons but you can.
10. What documents do I need to collect my SASSA grant?
You need your South African ID card number and your application ID to check your SASSA status. You may need a few more documents in special cases.
11. What should I do if I lose my SASSA application ID number?
We suggest you in case if you have lost your SASSA application contact SASSA on their contact number 0800 601 011 or visit their office personally.
12. Can I appeal a rejected SASSA application?
Yes, if your application is rejected you can appeal it against the SASSA decision to ITSU which manages the SASSA decision against applicants.
13. How can I update my contact information for SASSA?
You can change your contact info by visiting the SASSA official website and then updating the contact information section. Here you can change and update your contact information.
14. Are there any fees associated with checking my SASSA status?
No, there is no fee required to check your SASSA status. You can check it free via their official website, WhatsApp, phone number, or by visiting their office personally with documents.
15. Where can I find more information about SASSA grants?
SASSA Website: The official SASSA website (https://sassastatuscheckup.co.za/)
Summary
This is the official website to check your status; it provides all the details about this granting program. Moreover, you can also check out their social media handles on Facebook and Twitter to get more information about the granting program.