Contact and help information

For case-specific SASSA help, the main toll-free number is 0800 60 10 11 and the grant-enquiries email is GrantEnquiries@sassa.gov.za.

Before you call

• Know the grant type or SRD period involved.
• Have your ID number available for your own case.
• Write down the exact status or error message.
• Keep any application receipt, review notice or reference number.

Never send

• Bank PIN or card PIN.
• Internet-banking password.
• One-time password (OTP).