Contact information
SASSA Contact Details: Phone, Email and Help Options
When you need case-specific help, prepare the exact status, grant type, relevant month and your own identifying details before you call or visit.
Reviewed 2026-09-23
SASSA contact information and what details to prepare before asking for grant assistance.
01
Main contact details
| Channel | Details |
|---|---|
| Toll-free line | 0800 60 10 11 |
| Grant enquiries email | GrantEnquiries@sassa.gov.za |
| In-person help | SASSA local and regional offices |
02
What to have ready
- Your ID number.
- The grant type or SRD period involved.
- Exact wording of any error/status message.
- Relevant bank/payment details without exposing PINs or OTPs.
- Any reference number, receipt or review notice.
How this page is verified
Amounts, dates, eligibility rules and process details on this page are checked against current South African government, Department of Social Development and SASSA publications. We publish the useful data directly here and review it when official information changes.
Last editorial review: 2026-09-23